Privacy Policy
At Pixel Perfect, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over it. It applies to all visitors and customers of https://pixelperfect.website.
Article 1 — Data Controller
Business name: Pixel Perfect
Legal structure: Sole trader (auto-entrepreneur, French law)
Email: contact@pixelperfect.website
Website: https://pixelperfect.website
Pixel Perfect is the data controller for all personal data collected through this website and in connection with the purchase and use of our WordPress themes.
Article 2 — Data We Collect
We only collect data that is necessary to provide our products and services.
2.1 Data you provide directly
- Purchase data: first name, last name, email address, billing address, and order details.
- Payment data: payments are processed securely by our payment provider (e.g. Stripe). We do not store full credit card details, only transaction references and payment status.
- Support communications: any information you provide when contacting us via email or support forms.
2.2 Data collected automatically
- Usage data: pages visited, time spent on the site, referring URL, browser type, device information, and approximate location (country/region).
- Cookies and similar technologies: used for essential functionality, analytics, and preferences (see Article 7).
- License validation data: when using our products, license checks may send your website URL and license key to our servers. No sensitive WordPress data is accessed.
Article 3 — Why We Process Your Data
| Purpose | Data used | Legal basis |
|---|---|---|
| Processing orders | Name, email, billing details, payment reference | Contract (Art. 6.1.b GDPR) |
| Delivering digital products | Email, order details | Contract (Art. 6.1.b GDPR) |
| License management | Website URL, license key | Contract (Art. 6.1.b GDPR) |
| Customer support | Email, support messages | Contract (Art. 6.1.b GDPR) |
| Invoicing & accounting | Name, billing address, transaction data | Legal obligation (Art. 6.1.c GDPR) |
| Fraud prevention | IP address, license data | Legitimate interest (Art. 6.1.f GDPR) |
| Analytics | Usage data, cookies | Consent (Art. 6.1.a GDPR) |
We do not use your data for automated decision-making or profiling with legal effects.
Article 4 — Data Retention
| Data | Retention period |
|---|---|
| Customer and order data | 3 years after last activity |
| Invoices | 10 years (legal requirement) |
| License logs | 12 months |
| Support messages | 3 years |
| Analytics data | 13 months max |
After these periods, data is deleted or anonymized.
Article 5 — Data Sharing
We do not sell or rent your data. We only share it with trusted third-party providers:
- Payment processing: Stripe or equivalent
- Email delivery: transactional email provider (e.g. SendGrid, Postmark)
- Hosting: secure web hosting provider
- Analytics: privacy-friendly analytics tools (if enabled)
All providers are bound by data processing agreements and GDPR compliance.
Article 6 — International Transfers
Some data may be processed outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions from the European Commission.
Article 7 — Cookies
We use cookies to ensure proper website functionality and improve user experience.
- Strictly necessary: site operation, security, checkout
- Functional: preferences (language, settings)
- Analytics: usage statistics (with consent)
You can manage cookie preferences via your browser or cookie banner settings.
Article 8 — Your Rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with CNIL
To exercise your rights, contact us at contact@pixelperfect.website.
Article 9 — Data Security
We implement appropriate security measures including HTTPS encryption, restricted access, secure payment providers, and regular system monitoring.
Article 10 — Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from minors.
Article 11 — Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Article 12 — Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.
Contact
Email: contact@pixelperfect.website
Website: https://pixelperfect.website/contact